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We started Refined because businesses kept being sold the same recycled packages by agencies they never actually spoke to. So we built the opposite: a Kiwi-owned team in Grey Lynn where the strategists, media buyers, developers, shooters and editors sit together, and you talk to all of them.

Request a free video strategy. We will look at your goals, channels and current content and tell you honestly what to make first.
No black box and no monthly PDF that arrives too late to act on. Refined Analytics shows views, enquiries, orders and return on spend as they happen, and you hear from the people doing the work.
What New Zealand business owners ask us before commissioning video.
New Zealand businesses pay for a beautiful film, post it once and never learn whether it moved a single customer. Here is what usually goes wrong, and how we run it differently.
No part of your production is outsourced. The strategist, director, camera team, editor and the person who runs your ads all sit in the same Grey Lynn studio.
Company overviews, explainers, testimonials and recruitment films that build trust and explain what you do.
Cinema-quality films and television commercials built to make people feel something about your brand.
Short-form vertical video for Reels, TikTok, YouTube Shorts and LinkedIn, cut for sound-off viewing.
Creator-style, phone-shot video ads scripted with strong hooks and delivered in variations ready to test.
Stills captured on the same shoot so your website, ads and social share one consistent look.
We run the Meta and Google campaigns your video appears in, so creative and performance are planned together.
The same framework on every production, scoped to your goal. Nothing is shot without a plan for where it will run.
We start with what the video has to achieve, who it is for and where it will be seen, then agree the format.
Script, storyboard, shot list, locations, talent and schedule, all approved by you before shoot day.
Our in-house crew, cinema cameras, lighting and sound, with a director who gets natural performances from real people.
Edit, colour grade, sound design, music and motion graphics, with review rounds built in.
Files cut for your website, YouTube, Reels, TikTok and ads, then launched across the channels we manage for you.
Views, watch time, enquiries and revenue tracked live in Refined Analytics, so the next film is better informed.
No packages and no surprises. Your quote is built from the brief, and you see exactly what goes into it: planning, crew, shoot days, post-production and delivery.
Request a strategyA two-minute brand film and a set of fifteen-second social cuts are very different jobs.
How many days, how many places and whether we travel outside Auckland.
The size of the crew, professional talent, voiceover and styling your concept needs.
Colour, sound design, motion graphics and the number of versions cut for each channel.
“Blown away. We did not expect the quality to be that good.”
“Refined took our business to the next level. Their ability to orchestrate content, performance and strategy simultaneously in one unified approach is exactly what modern marketing should look like.”
Most New Zealand businesses do not need more video. They need the right video, made for a specific job, and then actually put to work. A company overview on your homepage, a testimonial in a sales email, a founder explaining a product on LinkedIn and a fifteen-second vertical ad on Instagram are four different pieces of work, even when they come from the same shoot day. Refined is an Auckland video production company inside a growth agency, which means every brief starts with the question a production house rarely asks: what does this film need to make happen, and how will we know?
A beautiful film with no job to do is an expensive way to feel good. Before we write a word of script we agree what the video has to achieve: more enquiries from the website, a product explained in under a minute, a recruitment drive, a brand people remember. That decision sets the format, the length, the tone and the channel. It also decides what we measure. Corporate video is usually judged on enquiries and time on page. Social video is judged on reach, engagement and the sales it drives. A brand film is judged on how it shifts perception and what it does for the ads that follow it.
Shoot days are the expensive part, so we do the thinking first. Scripts are written by people who understand your product and your customer, then approved by you before anything is filmed. Storyboards and shot lists mean the crew knows every setup before arriving. Locations, talent, wardrobe and props are locked in advance. If your own team will be on camera, we plan prompts rather than scripts so they sound like themselves. The result is a shoot that runs calmly and finishes on time, with enough coverage to cut every version you need.
Because we plan distribution before the shoot, a single day on set routinely produces a hero film, a set of cutdowns, vertical versions for Reels, TikTok and Stories, square edits for feeds, stills for your website and ads, and raw moments that work as organic social content for months. For Proferlo Furniture, content built this way sat alongside paid media and search in one programme, and the business saw 3x online revenue growth after 60 days. Kiwi Sheepskins came to us for lifestyle and product shoots and were, in their words, blown away by the quality.
Editing is where a good shoot becomes a good film. We cut for attention, which on social means the first two seconds carry the hook and captions are on by default for sound-off viewing. Colour grading gives every piece a consistent, considered look across channels. Sound design and music are chosen to fit the brand rather than a trending track. Motion graphics are used where they explain, not decorate. You see edits in review rounds built into the schedule, and every deliverable is exported to the exact spec of the platform it will run on.
This is where Refined differs from a video production company. The people who made your film also run your Meta, Google, TikTok and LinkedIn campaigns, manage your social channels and build your website, so your video is launched properly rather than handed over on a drive. Vertex Lubricants, New Zealand's largest lubricants company, works with us this way: brand and workshop films, stills, website, ads and growth strategy from one team. Every placement is tracked through to enquiries, orders and revenue in Refined Analytics, with server-side tracking set up before the campaign goes live. If you do not get results, you do not pay.



