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Refined is a Kiwi-owned team in Grey Lynn, Auckland, where the strategists, media buyers, developers, photographers and editors sit together. You talk to all of them, so what the Shopping data shows can go straight into the next feed fix, landing page or shoot.

Book a free strategy call. We will look at your feed, Merchant Center and campaigns and tell you honestly where the biggest wins are.
No black box, even with Performance Max. Refined Analytics shows spend, orders, revenue and return as they happen, and a weekly report from the people doing the work explains what changed in the feed and the campaigns, and what is next.
What New Zealand online stores ask us before handing over their Shopping campaigns.
Plenty of online stores connect a feed, switch on Performance Max and hope. Here is what usually goes wrong, and how we run it instead.
None of it is outsourced. The person fixing your product data, the media buyer setting your bids and the team shooting your products all sit in one room in Grey Lynn.
Merchant Center set up and kept healthy, disapprovals fixed, and feeds improved through your Shopify feed app or a supplemental feed: titles, attributes, GTINs and custom labels.
Campaigns structured around product groups and margins, with Performance Max asset groups and audience signals built from your own customer data.
Server-side tagging, enhanced conversions and purchase values checked before budgets grow, so Google bids on real orders, not page views.
ROAS targets set by product margin rather than one number for the whole store, with budget moved weekly to the products that make money.
Product shots, lifestyle images and short video from our in-house team, made for Shopping listings and Performance Max asset groups.
Better titles and product data help your free listings and organic rankings too. We run both, so you stop paying for clicks you could earn.
The same framework on every account, scoped to your catalogue and margins. Nothing is set and forgotten.
Merchant Center, feed, tracking and campaigns reviewed to find disapprovals, wasted spend and the products Google is ignoring.
Titles, product types, GTINs and custom labels fixed in your feed app or a supplemental feed, so Google knows exactly what you sell.
Server-side tagging, enhanced conversions and order values checked so the account learns from real sales.
Standard Shopping and Performance Max structured around product groups, margins and brand versus new demand.
Search terms, product groups, ROAS targets and budgets reviewed weekly and moved to what sells.
New products, seasonal pushes and fresh creative from our studio, with every change visible in Refined Analytics.
No packages and no hidden fees. Your ad budget goes to Google, and our fee is set by what your catalogue and campaigns need, with every hour shown: feed work, build, creative and optimisation. For a feel for click prices, see our guide to Google Ads costs for small businesses.
Request a strategyHow many products, variants and categories need feed work, product groups and their own targets.
Standard Shopping only, or Shopping, Performance Max, Search and YouTube together, changes the volume of work.
What needs fixing in Merchant Center, your feed app or your tracking before the account can perform.
Whether Performance Max needs new product photography, lifestyle images or video from our studio.
“Their ability to orchestrate content, performance and strategy simultaneously in one unified approach is exactly what modern marketing should look like. They’ve genuinely had a huge impact on the success of the business.”
“Blown away. We did not expect the quality to be that good.”
Google Shopping puts your product, price and store name in front of people who are already comparing what to buy. Done well, it is one of the most direct ways to sell online. Done badly, it quietly spends your budget on products that never pay. The difference is rarely the campaign type. It is whether the feed tells Google exactly what you sell, whether tracking reports real orders, and whether bids reflect what each product earns. Shopping usually runs alongside Search, so we plan both as part of your Google Ads management and stop them competing for the same clicks.
Shopping ads are built from your product data, not keywords, so the feed decides which searches you show for. We set up or take over Google Merchant Center, verify your site and fix disapprovals and policy warnings, then improve the data Google matches on: titles written the way people search, product types, Google product categories, GTINs, brand, colour and size. On Shopify that runs through the Google & YouTube app, a dedicated feed app or a supplemental feed, depending on how much control the catalogue needs. Custom labels then mark margin, price band, season and best sellers, so campaigns can treat each group differently.
Performance Max uses Google's automation to show your products across Search, Shopping, YouTube, Display, Discover, Gmail and Maps from one campaign. It can scale well, but it gives you less control and less visibility than Standard Shopping. We split the catalogue into asset groups by category or margin, guide it with audience signals from your own customer lists and site visitors, and stop brand searches flattering the results. Standard Shopping still earns its place for testing, tight budgets and products that need careful bids. We use each where it pays, and tell you when one of them is not.
The same return on ad spend can be healthy on one product and a loss on another. Most stores carry a mix of high- and low-margin lines, so one ROAS target across the whole catalogue overspends on some products and starves others. We group products by margin with custom labels, set targets for each group and move budget weekly to the products and categories that actually make money. If you are not sure what counts as a good ROAS for your store, we work it out from your margins before we spend.
In Shopping, the product photo is often the first thing people compare, and Performance Max needs images, logos, copy and video for every asset group. Without them, Google fills the gaps with automatically generated assets. Our in-house team shoots product photography, lifestyle images and short video, cut to the sizes each placement needs, and the same shoots feed your Meta ads and email. Because the people shooting sit beside the people reading the data, new creative is planned around the products that are already selling.
Google bids towards whatever you tell it is a conversion, so tracking comes before budget. We set up server-side tagging, enhanced conversions and purchase values from your store, so Google learns from real orders rather than patchy browser data. Every account then reports through to orders, revenue and return in Refined Analytics, with a weekly note on what moved, what we changed in the feed and campaigns, and what we are testing next. Shopping also works harder as part of a full ecommerce marketing plan, with Meta, email and SEO run by the same team.
Shopping, Performance Max, Search and Meta run from one plan and judged on revenue, not clicks. Proferlo Furniture, a furniture retailer selling across New Zealand and Australia, is one example, with new product content shot in-house to feed the ads.
