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We started Refined because businesses kept being sold the same recycled packages by agencies they never actually spoke to. So we built the opposite: a Kiwi-owned team in Grey Lynn where the strategists, media buyers, developers, shooters and editors sit together, and you talk to all of them.

Request a free brand film strategy. We will look at your positioning, audience and channels and tell you honestly what to make first.
No black box and no monthly PDF that arrives too late to act on. Refined Analytics shows reach, enquiries, orders and return on spend as they happen, and you hear from the people doing the work.
What New Zealand marketers ask us before commissioning cinema-quality production.
New Zealand brands pay for cinematic production and get a film that looks expensive, says little and never runs anywhere that matters. Here is what usually goes wrong, and how we run it differently.
Strategy, creative, production and media sit in one Grey Lynn studio, so the idea, the film and the campaign are planned together.
Cinematic films that tell the story behind your brand and change how people feel about it.
TVCs made to broadcast length and technical spec, with cutdowns for YouTube and paid social.
Concept, script and storyboard built on your positioning, approved by you before pre-production.
Talent, locations, wardrobe and props handled as part of pre-production, so the shoot runs to plan.
Cinema-grade colour grading, sound design and music so the film holds up on any screen.
We run the YouTube, Meta and Google campaigns your film appears in, so creative and media are planned together.
The same framework on every production, scoped to your brand and your channels. Nothing is shot without a plan for where it will run.
Your positioning, audience and the job the film has to do, clarified before a single idea is written.
Creative concept, script and storyboard built on the positioning, approved by you before pre-production.
Casting, locations, art direction, crew and schedule locked so the shoot runs to plan.
Cinema cameras and lenses, professional lighting and sound, with a director focused on performance.
Edit, colour grade, sound design, music and finishing to broadcast and digital specifications.
Broadcast delivery, YouTube and paid social placement, tracked through to brand search and revenue.
No packages and no surprises. We scope the idea with you first, then quote the whole production so you know exactly what is included: creative, crew, cast, locations, post-production and delivery.
Request a strategyA single-location story and a multi-scene campaign film are very different productions.
Professional talent, location fees, permits and travel your idea needs.
Crew size, cinema camera package, lighting, grip and art department.
Colour, sound design, music licensing and the number of cutdowns and formats.
“Blown away. We did not expect the quality to be that good.”
“Refined took our business to the next level. Their ability to orchestrate content, performance and strategy simultaneously in one unified approach is exactly what modern marketing should look like.”
Cinema-quality is a description of craft, not a strategy. Cinema cameras and lenses, careful lighting, real art direction and a proper colour and sound finish are what make a film feel considered rather than produced. But a brand film or television commercial only earns its budget when the idea underneath it is true to the brand and the finished film is put in front of the right people. Refined makes brand films and TVCs from a growth agency in Auckland, which means the positioning, the creative and the media plan are built by the same team, in that order.
The most expensive mistake in brand film is shooting before the brand is clear. If your positioning is still a debate, we start there, with brand positioning work that settles who you are for, what you stand for and why anyone should care. Only then do we develop concepts. The result is a film that says one thing with conviction instead of five things politely. When the positioning is already clear, discovery is short and we move straight into creative development.
Concept, script and storyboard are where a film is really made. We develop ideas that can be told in sixty seconds, thirty seconds and six seconds, because that is how a campaign is actually consumed across television, YouTube and social. You see the storyboard and approve the script before pre-production begins, so there are no surprises in the edit. Casting, locations, wardrobe and props are planned to serve the idea rather than decorate it.
On set, our in-house crew shoots on cinema cameras with professional lighting, grip and sound, and a director whose attention is on performance rather than equipment. We plan coverage for every format the campaign needs, so vertical and square versions are shot deliberately rather than cropped as an afterthought. Vertex Lubricants, New Zealand's largest lubricants company, trusted us with their brand and workshop films and the stills that sit alongside them, as part of a wider brand, website, advertising and growth programme we run for them.
Post-production is where cinema-quality is proven. Colour grading gives the film a consistent, considered look from a large television to a phone held on a bus. Sound design and licensed music are mixed to broadcast standards and to the quieter reality of social feeds, where captions carry the message. Every deliverable is exported to the exact technical specification of the broadcaster or platform it will run on.
A beautiful film with no media plan is an expensive secret. Because Refined also runs YouTube, Meta and Google campaigns, your film is launched with a plan for reach, frequency and audience from day one, and tracked through to brand search, enquiries and revenue in Refined Analytics. For Proferlo Furniture, content built this way sat alongside paid media and search in one programme, and the business saw 3x online revenue growth after 60 days. If you do not get results, you do not pay.



