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We started Refined because businesses kept being sold the same recycled packages by agencies they never actually spoke to. So we built the opposite: a Kiwi-owned team in Grey Lynn where the strategists, media buyers, developers, shooters and editors sit together, and you talk to all of them.

Book a free strategy call. We will look at your site, your Wellington competitors and your market, and tell you honestly where the biggest wins are.
No black box and no monthly PDF that arrives too late to act on. Refined Analytics shows enquiries, orders and return on spend as they happen, and a weekly report from the people doing the work explains what we changed and what is next.
What Wellington business owners ask us before starting SEO.
Wellington businesses are sold keyword counts, monthly PDFs and promises. Here is what usually goes wrong, and how we run it instead.
No part of your SEO is outsourced. The strategist, the writer, the developer and the person who reports to you all sit in the same studio, and every hour is tracked back to the enquiries and orders it produces.
Site speed, crawlability, indexing, structured data and Core Web Vitals, fixed by developers who build sites for a living.
Keyword research built around how Wellington buyers search, then practice-area and service pages, guides and product content written to rank and convert.
Google Business Profile, reviews and citations so you show up in the map pack across the city, Lower Hutt, Porirua and Kāpiti.
Clear service pages, direct answers and authority from trusted sites so Google AI Overviews and ChatGPT cite you as well as the normal results.
Links and mentions earned from industry bodies, publications and relevant New Zealand sites, not bought from directories.
Calls to action, forms and page structure reviewed as part of the work, because more traffic only helps if visitors take action.
The same framework on every account, scoped to the Wellington market. Nothing is set and forgotten.
Every page, every Wellington competitor and every search your buyers make, to find the quick wins and the long game.
A roadmap built around the buyer and specialist searches that turn into revenue, not the ones that look good in a report.
Speed, crawlability, structure and mobile fixed first so everything after it compounds.
Specialist pages, buyer guides and conversion copy written to rank, be cited by AI search and convert, by people who understand your work.
Reviews, links from industry bodies and publications, and thought leadership from credible New Zealand sources Google trusts.
Measure, prune, expand. You see the movement live and hear from us weekly on what changed.
No packages and no hidden fees. Your investment is set by competition in Wellington, the number of services you offer and your starting point, and you see where every hour goes: strategy, technical, content, authority and reporting.
Request a strategyWinning the central city, the wider region or the whole country changes the volume of work.
How many commercially valuable Wellington searches sit between you and your clients.
Technical fixes, content and monitoring, allocated transparently each month.
The industry links, publications and thought leadership your category needs to be trusted by Google.
“Their ability to orchestrate content, performance and strategy simultaneously in one unified approach is exactly what modern marketing should look like. They’ve genuinely had a huge impact on the success of the business.”
“Blown away. We did not expect the quality to be that good.”
Wellington is a city of specialists: law firms, accountants and consultants, government suppliers, clinics, trades, hospitality and tech companies selling nationally from a capital base. Any business whose customers search before they buy benefits from SEO, but the capital rewards depth over breadth. Most Wellington businesses do not need to rank for everything. They need to own the specific searches a buyer makes right before they choose a provider, and to measure the work on the enquiries it produces.
Google ranks your website on its content, technical health and authority, not on where your agency sits. Refined is based in Grey Lynn, Auckland, and runs search for businesses across New Zealand, including the capital. What matters is understanding how Wellington buyers search: the specialist terms they use, the suburbs and neighbouring cities they name, and the questions they ask before they engage a professional. That understanding goes into the keyword research and content from day one, and you work directly with the strategist, writer and developer doing the work rather than an account manager relaying notes.
Google cannot rank what it cannot crawl, and a prospective client will not wait for a slow page. We fix site speed, indexing, structured data, mobile usability and Core Web Vitals first, so that everything built afterwards compounds instead of leaking. Professional services sites in particular tend to carry years of accumulated pages, duplicate team profiles and outdated articles that dilute what the site is about. Clearing and consolidating those is often the quickest measurable win available.
Usually a dedicated page for each practice area or service, expert articles that answer the questions clients ask before engaging, clear team and credentials pages, and links from industry bodies and publications. Search engines reward pages that answer the question better than anyone else, and AI assistants such as Google AI Overviews and ChatGPT increasingly cite those same pages when someone asks for a recommendation. Writing them well requires people who understand your work, which is why our writers sit with the strategist rather than in a content farm.
If you serve customers across the region, we plan which areas deserve their own content and which are better covered on your main service pages, so you reach them without thin duplicate pages. If clients visit you or you serve a local area, your Google Business Profile is how you appear in Google Maps for Wellington searches, so we optimise it, build genuine reviews and keep your listings consistent alongside the website work. Local and organic search are planned together, because the same content, reviews and links feed both.
More traffic only helps if visitors take action, so we review calls to action, forms and page structure as part of the work rather than as a separate project. Every account is tracked through to enquiries, orders and revenue in Refined Analytics, with server-side tracking set up before the work begins so the numbers can be trusted. You see rankings for your priority Wellington searches, organic traffic and enquiries from search as they happen, and you hear from us weekly on what moved, what we changed and what is being tested next.
A New Zealand furniture retailer competing with national chains on the searches that sell beds, storage and living room furniture. The same discipline we bring to Wellington accounts: fix the foundations, target the searches that end in a sale, and report revenue rather than positions.